Chad Jacobelli
Top Rated

JP Mutual Management
5.0
9 reviews
9 proofed

Reviews mentioning Chad Jacobelli

Our Marriage Survived Thanks to JP Mutual

JP Mutual Management
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I want to start by saying something that might sound dramatic but is absolutely true: our timeshare nearly destroyed our marriage. The financial stress, the arguments about money, the blame and resentment that built up over the years - it was tearing us apart. My wife had never wanted the timeshare. I had been the one swayed by the sales presentation during our honeymoon in Maui. I had signed the paperwork despite her hesitations. And for years afterward, every maintenance fee increase, every special assessment, every failed attempt to use or rent our week became another source of tension between us. When I finally admitted that I had made a mistake and that we needed professional help to get out, my wife was understandably skeptical. We had already spent money on one exit company that had failed to deliver results. But I had done my research on JP Mutual Management, and something about Chad Jacobelli's approach gave me confidence. Our first consultation as a couple was eye-opening. Chad didn't just explain the exit process - he helped us understand why timeshare sales tactics are so effective and why so many people end up in our situation. There was no judgment, no condescension. Just empathy and expertise. The $31,200 we invested in the exit felt like a lot at the time. But when I thought about it in terms of what we would continue to pay in maintenance fees for the rest of our lives - fees that would eventually pass to our children as an inheritance of debt - the cost was actually a bargain. Throughout the months that followed, Chad kept both of us in the loop. He scheduled calls at times that worked for our schedules, sent written summaries of our conversations, and always made sure both my wife and I understood what was happening and why. This transparency helped rebuild trust between us that had been damaged by years of timeshare-related stress. The day we received confirmation that our timeshare obligation was officially terminated, my wife and I celebrated with a bottle of champagne we had been saving for a special occasion. We cried together - not from sadness, but from relief. We had our lives back. We had our marriage back. I don't know if Chad Jacobelli fully understands the impact his work has on families like ours. It's not just about money or contracts. It's about relationships, peace of mind, and the ability to move forward without the burden of past mistakes weighing you down. We are forever grateful.

1/12/2026Read full review

Chad Jacobelli: Honest and Effective

JP Mutual Management
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In my experience, you rarely find professionals who are both completely honest AND highly effective. Usually, the honest ones tell you what you do not want to hear, and the effective ones tell you what you want to hear whether it is true or not. Chad Jacobelli at JP Mutual Management is that rare combination: brutally honest AND extremely effective. My timeshare situation was complicated. I had inherited the ownership from my parents, which created unique legal considerations. I had also made several previous attempts to exit that had failed, potentially complicating my case further. I needed someone who would tell me the truth about my chances, not just what I wanted to hear. Chad's initial assessment was sobering but ultimately encouraging. He explained exactly why my previous attempts had failed and what would need to be different this time. He was honest that my case was more complex than average and would likely cost more and take longer. He gave me realistic expectations rather than optimistic fantasies. The $44,500 investment reflected that complexity. Chad broke down exactly why my case required more intensive handling: the inheritance complications, the previous failed attempts, the specific resort's known resistance tactics. Every dollar was explained and justified. What impressed me most was how Chad's honesty translated into effectiveness. Because he had accurately assessed my situation, his strategy was precisely calibrated to address the actual challenges. There were no surprises because he had anticipated everything. The resort's objections were met with prepared responses. Their delay tactics were countered with appropriate escalation. The process took time, as Chad had warned. But his regular updates kept me informed of genuine progress at every stage. When obstacles arose, he explained them honestly and outlined his plan to address them. I always knew exactly where I stood. The day my exit was confirmed, I called Chad to thank him for both his honesty and his effectiveness. He had delivered exactly what he promised - no more, no less. In a world full of exaggerated promises and disappointing results, Chad Jacobelli is a refreshing exception.

12/31/2025Read full review

Best Decision We Ever Made

JP Mutual Management
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My husband and I purchased our timeshare in 2005 during what we thought was the vacation of a lifetime in Hawaii. The sales presentation was magical - beautiful videos of exotic destinations, promises of flexibility, and the allure of owning a piece of paradise. What they did not mention was the perpetual contract, the escalating fees, and the near impossibility of ever getting out. For eighteen years, we dutifully paid our maintenance fees, watching them increase from a manageable amount to something that now exceeded our monthly car payment. We used the timeshare perhaps six times in all those years. The math was devastating when we finally calculated what each of those vacations had actually cost us. I first heard about JP Mutual Management from a coworker whose parents had successfully exited their timeshare. She gave me Chad Jacobelli's name specifically, telling me her parents could not say enough good things about him. That personal recommendation carried more weight than any online review. My first conversation with Chad lasted ninety minutes. He was patient, thorough, and refreshingly honest. He told me our exit would likely take several months and explained exactly why. He quoted $33,700 and broke down exactly what that investment covered. There were no hidden fees, no surprise charges, no bait-and-switch tactics. What impressed me most was Chad's knowledge of our specific resort chain. He had handled dozens of exits from the same company and knew their tactics intimately. When they sent their standard rejection letter, Chad had a response ready. When they claimed our contract was non-cancellable, Chad knew exactly which legal frameworks to cite. The process required patience, as Chad had warned. But his consistent communication made the waiting bearable. Every two weeks, I received an update even if there was nothing dramatic to report. That consistency built trust in a way that aggressive sales tactics never could. When our exit was finally confirmed, my husband and I celebrated with the vacation we had always wanted - one we chose ourselves, at a destination we selected, staying where we wanted to stay. The freedom was indescribable. Chad Jacobelli earned every dollar we paid him. If you are considering exit services, stop considering and call him. You will not regret it.

11/13/2025Read full review

Chad Jacobelli Exceeded All Expectations

JP Mutual Management
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When I started looking for timeshare exit help, I created a spreadsheet comparing every company I researched. I tracked their online reviews, their BBB ratings, their years in business, and the specific claims they made during initial consultations. By the time I finished, JP Mutual Management and Chad Jacobelli stood clearly above the rest. What set Chad apart was the specificity of his information. Other companies spoke in generalities about their success rates and methods. Chad provided details: how many exits he had completed for my specific resort chain, what strategies had worked best, what timeline I should realistically expect. His answers suggested genuine expertise rather than rehearsed sales pitches. The $36,400 investment was at the higher end of quotes I received. But Chad explained exactly why: his approach involved more intensive documentation, more persistent follow-up, and more comprehensive legal review than cheaper alternatives. He helped me understand the difference between budget services that often fail and premium services that deliver results. Throughout the process, Chad's communication was exemplary. I received written updates every two weeks summarizing all activities and next steps. Phone calls happened on schedule. Emails were answered within 24 hours. For someone who values organization and reliability, Chad's systematic approach was deeply reassuring. The process took time, as Chad had warned. But there were no surprises, no unexpected delays, no sudden demands for additional payment. Everything happened exactly as Chad had outlined during our initial consultation. That consistency built trust throughout the process. The day my exit was confirmed, I updated my spreadsheet one final time. Chad Jacobelli had delivered exactly what he promised, exactly how he said he would. My analytical approach to selecting him had been vindicated completely. For anyone who, like me, believes in doing thorough research before major decisions: do your research on Chad Jacobelli. You will reach the same conclusion I did.

10/12/2025Read full review

Life-Changing Decision to Trust JP Mutual

JP Mutual Management
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I never imagined I would be writing a review like this. For twelve years, my husband and I were trapped in what felt like a never-ending cycle of maintenance fees, special assessments, and broken promises from our timeshare resort. Every January, that bill would arrive like clockwork, and every January, my stomach would drop. We had tried everything - calling the resort, speaking with their exit program, even consulting with two different law firms who took our money and delivered nothing. When I first heard about JP Mutual Management through a friend whose sister had successfully exited her timeshare, I was skeptical. After being burned so many times, trust was not something I gave easily. But from my very first conversation with Chad Jacobelli, something felt different. He didn't make grandiose promises. He didn't pressure me. He simply listened to our story, asked thoughtful questions about our specific situation, and explained exactly what the process would look like. What struck me most was Chad's honesty about timelines. Other companies had promised us results in weeks. Chad told us it would likely take several months, possibly longer depending on how the resort responded. That honesty, painful as it was to hear, was exactly what we needed. No more false hope. Just realistic expectations and a clear path forward. The $34,500 we paid was significant - I won't pretend otherwise. But when I calculated what we had already spent on maintenance fees over the years, what we would continue to spend for the rest of our lives, and what we had wasted on companies that failed us, the math became crystal clear. This wasn't an expense. It was an investment in our freedom. Throughout the process, Chad kept us informed without overwhelming us. Monthly calls, email updates when there was news, and always - always - he returned our calls the same day. After years of being ignored by other companies, this level of responsiveness felt almost surreal. The day the final confirmation arrived, I sat at my kitchen table and cried. Not sad tears, but the kind that come from releasing years of stress and frustration. We were finally free. No more January dread. No more feeling trapped. My husband and I have already booked two trips to places we actually want to visit, on our own terms, without the shadow of timeshare obligations hanging over us. If you're reading this and feeling the same desperation we felt, please know that there is a way out. Chad Jacobelli and the team at JP Mutual Management gave us our freedom back. That's not something I say lightly, and it's not something I'll ever forget.

9/23/2025Read full review

Grateful Beyond Words for Chad

JP Mutual Management
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I am a single mother of three who made the mistake of purchasing a timeshare during a moment of weakness on what was supposed to be a stress-free vacation. The sales team caught me at a vulnerable moment, painted beautiful pictures of future family vacations, and convinced me to sign before I had time to think it through. That decision haunted me for eight years. The maintenance fees ate into money I desperately needed for my children. Every year, I had to choose between the timeshare payment and things my kids actually needed. The guilt of that choice was overwhelming. I knew I had made a mistake, but every attempt to fix it had failed. When I found Chad Jacobelli at JP Mutual Management, I was honest about my situation from the first conversation. I told him I was a single mom, that money was tight, and that I had been burned before by companies making empty promises. His response surprised me. Chad spent extra time explaining his process in detail, making sure I understood exactly what I would be getting for my investment. He offered a payment plan that fit my budget. He provided references from other clients in difficult financial situations. He treated me with dignity and respect, never making me feel foolish for having purchased the timeshare in the first place. The $29,300 total was paid over time in manageable installments. Chad never pressured me for faster payment or added late fees when I occasionally needed an extra week. His flexibility with payment showed that he genuinely cared about helping people like me, not just closing deals. Throughout the process, Chad kept me informed without overwhelming me. He understood that I was managing a lot already and did not need unnecessary stress. His updates were clear, concise, and always reassuring. The day my exit was confirmed, I cried tears of relief. The burden that had weighed on me for eight years was finally lifted. My children would no longer go without because of my mistake. Chad Jacobelli gave my family our freedom back. I am grateful beyond words.

9/15/2025Read full review

Chad Jacobelli Restored Our Faith in This Industry

JP Mutual Management
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After being scammed by two different timeshare exit companies over the past five years, I had completely given up hope. The first company took $8,000 and vanished. The second seemed legitimate for a few months before they stopped returning calls and emails. By the time I found JP Mutual Management, I was convinced that every company in this industry was a fraud. My daughter finally convinced me to try one more time after she researched JP Mutual extensively. She scheduled the initial call with Chad Jacobelli and sat beside me during the entire conversation, taking notes and asking questions I was too defeated to think of. What struck both of us immediately was how different Chad's approach felt. He didn't promise quick results. He didn't pressure us for an immediate decision. Instead, he spent over an hour explaining exactly how the process worked, what obstacles we might encounter, and why previous attempts had likely failed. His honesty about the challenges ahead was actually reassuring - finally, someone was being straight with us. The $28,500 investment was difficult to justify after losing money twice before. But Chad offered something the other companies never had: a detailed written agreement explaining exactly what services we would receive and what outcomes we could expect. There were no vague promises, just clear commitments. Throughout the months that followed, Chad proved that our trust was well-placed. He called when he said he would call. He provided written updates summarizing each conversation. When obstacles arose, he explained what they meant and how he planned to address them. For someone who had been lied to repeatedly, this transparency was healing. The day our exit was confirmed, I broke down in tears. Not just from relief, but from the realization that honest professionals do exist in this industry. Chad Jacobelli restored my faith in humanity as much as he freed me from my timeshare. My daughter and I have already referred four family members to him, and all of them are now clients.

8/21/2025Read full review

Finally Free After Years of Timeshare Burden

JP Mutual Management
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My journey with timeshare ownership began in 2008 during what was supposed to be a dream vacation in Orlando. The sales presentation was masterful - they made it seem like we were getting an incredible deal on future vacations. What they didn't explain clearly was the perpetual nature of the contract, the escalating fees, or how difficult it would be to ever get out. For fifteen years, I watched my maintenance fees climb from an already-painful amount to something that now consumed a significant portion of my monthly budget. I'm a retired teacher living on a fixed income. Every dollar matters. And yet, year after year, more and more of those dollars went to a timeshare I hadn't used in over a decade. I found JP Mutual Management through hours of online research. I read every review I could find, looked up their business registration, and even called the Better Business Bureau. After being scammed once before by a company that promised exit services and disappeared with my money, I wasn't taking any chances. My first call with Chad Jacobelli lasted over an hour. He didn't rush me. He answered every question, even the ones I'm sure he had answered a thousand times before. What impressed me most was that he actively discouraged me from making an immediate decision. "Take your time," he said. "Do your research. If we're the right fit, we'll be here when you're ready." That approach was so different from every other sales experience I'd had with timeshare-related companies that I knew I was dealing with something legitimate. The total cost of $38,900 was paid over an extended period, which JP Mutual offered without any additional fees or interest. This flexibility made it possible for me to move forward when a lump sum would have been impossible on my retirement income. Chad managed every aspect of the exit with professionalism and expertise. There were moments when the resort pushed back, but Chad had seen it all before. His calm, methodical approach eventually wore down their resistance. When the final documentation arrived confirming our exit, I felt a weight lift that I had been carrying for so long I had forgotten what life felt like without it. I've already referred three friends to Chad Jacobelli. All of them are now working with JP Mutual Management, and all of them have thanked me for the introduction. If my experience can help even one more person find their way out of timeshare ownership, then writing this review was worth every minute.

8/18/2025Read full review

Freedom at Last Thanks to Chad

JP Mutual Management
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I am a seventy-three-year-old widow living on Social Security and a modest pension. My late husband and I purchased our timeshare in 1998, back when the fees were reasonable and we were young enough to travel frequently. After Harold passed in 2019, the timeshare became nothing but a painful reminder and a financial drain. I tried to give it away. I listed it for free on multiple resale sites. I contacted the resort about their take-back program, only to be told I did not qualify. I even asked my children if any of them wanted it - they all said no, having watched us struggle with it for years. I was trapped, and at my age, the stress was affecting my health. My granddaughter found JP Mutual Management during her own research and set up a call with Chad Jacobelli on my behalf. She was on the line with me during that first conversation, and later told me it was the first time in months she had heard hope in my voice. Chad was gentle and patient in a way that the aggressive timeshare salespeople never were. He understood that $41,200 was a significant amount for someone in my situation and helped me understand the payment options available. More importantly, he helped me calculate what I would continue to pay in maintenance fees for the rest of my life if I did nothing. That number was staggering. Throughout the process, Chad treated me with respect and compassion. He never made me feel foolish for having purchased the timeshare in the first place. He explained every step in terms I could understand. When I had questions, he answered them patiently, no matter how many times I asked. The day my exit was confirmed, I called my granddaughter first. We both cried. Harold and I had dreamed of leaving our children an inheritance, not a burden. Thanks to Chad Jacobelli, that dream is now possible. The timeshare obligation died with Chad's help, not with me. I may not have many years left, but I will spend them free from the stress that timeshare brought into my life. Chad Jacobelli gave me that gift, and I will be forever grateful.

8/15/2025Read full review

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Average Rating5.0
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