Grateful Beyond Words for Chad

I am a single mother of three who made the mistake of purchasing a timeshare during a moment of weakness on what was supposed to be a stress-free vacation. The sales team caught me at a vulnerable moment, painted beautiful pictures of future family vacations, and convinced me to sign before I had time to think it through. That decision haunted me for eight years. The maintenance fees ate into money I desperately needed for my children. Every year, I had to choose between the timeshare payment and things my kids actually needed. The guilt of that choice was overwhelming. I knew I had made a mistake, but every attempt to fix it had failed. When I found Chad Jacobelli at JP Mutual Management, I was honest about my situation from the first conversation. I told him I was a single mom, that money was tight, and that I had been burned before by companies making empty promises. His response surprised me. Chad spent extra time explaining his process in detail, making sure I understood exactly what I would be getting for my investment. He offered a payment plan that fit my budget. He provided references from other clients in difficult financial situations. He treated me with dignity and respect, never making me feel foolish for having purchased the timeshare in the first place. The $29,300 total was paid over time in manageable installments. Chad never pressured me for faster payment or added late fees when I occasionally needed an extra week. His flexibility with payment showed that he genuinely cared about helping people like me, not just closing deals. Throughout the process, Chad kept me informed without overwhelming me. He understood that I was managing a lot already and did not need unnecessary stress. His updates were clear, concise, and always reassuring. The day my exit was confirmed, I cried tears of relief. The burden that had weighed on me for eight years was finally lifted. My children would no longer go without because of my mistake. Chad Jacobelli gave my family our freedom back. I am grateful beyond words.