Experience
I want to start by saying something that might sound dramatic but is absolutely true: our timeshare nearly destroyed our marriage. The financial stress, the arguments about money, the blame and resentment that built up over the years - it was tearing us apart.
My wife had never wanted the timeshare. I had been the one swayed by the sales presentation during our honeymoon in Maui. I had signed the paperwork despite her hesitations. And for years afterward, every maintenance fee increase, every special assessment, every failed attempt to use or rent our week became another source of tension between us.
When I finally admitted that I had made a mistake and that we needed professional help to get out, my wife was understandably skeptical. We had already spent money on one exit company that had failed to deliver results. But I had done my research on JP Mutual Management, and something about Chad Jacobelli's approach gave me confidence.
Our first consultation as a couple was eye-opening. Chad didn't just explain the exit process - he helped us understand why timeshare sales tactics are so effective and why so many people end up in our situation. There was no judgment, no condescension. Just empathy and expertise.
The $31,200 we invested in the exit felt like a lot at the time. But when I thought about it in terms of what we would continue to pay in maintenance fees for the rest of our lives - fees that would eventually pass to our children as an inheritance of debt - the cost was actually a bargain.
Throughout the months that followed, Chad kept both of us in the loop. He scheduled calls at times that worked for our schedules, sent written summaries of our conversations, and always made sure both my wife and I understood what was happening and why. This transparency helped rebuild trust between us that had been damaged by years of timeshare-related stress.
The day we received confirmation that our timeshare obligation was officially terminated, my wife and I celebrated with a bottle of champagne we had been saving for a special occasion. We cried together - not from sadness, but from relief. We had our lives back. We had our marriage back.
I don't know if Chad Jacobelli fully understands the impact his work has on families like ours. It's not just about money or contracts. It's about relationships, peace of mind, and the ability to move forward without the burden of past mistakes weighing you down. We are forever grateful.
What Went Well
Chad understood that this was about more than just a contract - it was about our relationship and our peace of mind. He treated us with compassion.
What Went Wrong
Nothing went wrong. The process was exactly as described.
Advice for Others
If timeshare stress is affecting your relationships, getting out is worth every penny. Your peace of mind has no price tag.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$31,200
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs