Experience
My journey with timeshare ownership began in 2008 during what was supposed to be a dream vacation in Orlando. The sales presentation was masterful - they made it seem like we were getting an incredible deal on future vacations. What they didn't explain clearly was the perpetual nature of the contract, the escalating fees, or how difficult it would be to ever get out.
For fifteen years, I watched my maintenance fees climb from an already-painful amount to something that now consumed a significant portion of my monthly budget. I'm a retired teacher living on a fixed income. Every dollar matters. And yet, year after year, more and more of those dollars went to a timeshare I hadn't used in over a decade.
I found JP Mutual Management through hours of online research. I read every review I could find, looked up their business registration, and even called the Better Business Bureau. After being scammed once before by a company that promised exit services and disappeared with my money, I wasn't taking any chances.
My first call with Chad Jacobelli lasted over an hour. He didn't rush me. He answered every question, even the ones I'm sure he had answered a thousand times before. What impressed me most was that he actively discouraged me from making an immediate decision. "Take your time," he said. "Do your research. If we're the right fit, we'll be here when you're ready."
That approach was so different from every other sales experience I'd had with timeshare-related companies that I knew I was dealing with something legitimate.
The total cost of $38,900 was paid over an extended period, which JP Mutual offered without any additional fees or interest. This flexibility made it possible for me to move forward when a lump sum would have been impossible on my retirement income.
Chad managed every aspect of the exit with professionalism and expertise. There were moments when the resort pushed back, but Chad had seen it all before. His calm, methodical approach eventually wore down their resistance. When the final documentation arrived confirming our exit, I felt a weight lift that I had been carrying for so long I had forgotten what life felt like without it.
I've already referred three friends to Chad Jacobelli. All of them are now working with JP Mutual Management, and all of them have thanked me for the introduction. If my experience can help even one more person find their way out of timeshare ownership, then writing this review was worth every minute.
What Went Well
The payment flexibility was crucial for my situation. Chad never made me feel pressured despite my fixed income circumstances.
What Went Wrong
The resort was initially uncooperative, but Chad handled their resistance expertly.
Advice for Others
Ask about payment plans if a lump sum is difficult. JP Mutual works with you to find solutions that fit your financial situation.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$38,900
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs