Experience
After being scammed by two different timeshare exit companies over the past five years, I had completely given up hope. The first company took $8,000 and vanished. The second seemed legitimate for a few months before they stopped returning calls and emails. By the time I found JP Mutual Management, I was convinced that every company in this industry was a fraud.
My daughter finally convinced me to try one more time after she researched JP Mutual extensively. She scheduled the initial call with Chad Jacobelli and sat beside me during the entire conversation, taking notes and asking questions I was too defeated to think of.
What struck both of us immediately was how different Chad's approach felt. He didn't promise quick results. He didn't pressure us for an immediate decision. Instead, he spent over an hour explaining exactly how the process worked, what obstacles we might encounter, and why previous attempts had likely failed. His honesty about the challenges ahead was actually reassuring - finally, someone was being straight with us.
The $28,500 investment was difficult to justify after losing money twice before. But Chad offered something the other companies never had: a detailed written agreement explaining exactly what services we would receive and what outcomes we could expect. There were no vague promises, just clear commitments.
Throughout the months that followed, Chad proved that our trust was well-placed. He called when he said he would call. He provided written updates summarizing each conversation. When obstacles arose, he explained what they meant and how he planned to address them. For someone who had been lied to repeatedly, this transparency was healing.
The day our exit was confirmed, I broke down in tears. Not just from relief, but from the realization that honest professionals do exist in this industry. Chad Jacobelli restored my faith in humanity as much as he freed me from my timeshare. My daughter and I have already referred four family members to him, and all of them are now clients.
What Went Well
Chad transparency and written documentation rebuilt trust that had been destroyed by previous scam companies.
What Went Wrong
Nothing. After previous bad experiences, working with Chad was a revelation.
Advice for Others
If you have been scammed before, do not give up. Chad Jacobelli is the real deal. His written agreements and consistent communication prove it.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$28,500
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs