Hilton Resale Partners
Hawaii
Rating Breakdown
Reviews (3)
Write ReviewQuick Resolution, Very Satisfied
I worked with this company for approximately 7 months to complete my timeshare charity donation. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 6 weeks after the paperwork was submitted. Total cost: $3000 (as quoted). I would recommend this company to others in similar situations.
The flat fee structure meant I knew exactly what I was paying from the start.
Finally Free After Years of Ownership
I worked with this company for approximately 18 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 2 weeks after the paperwork was submitted. Total cost: $1500 (as quoted). I would recommend this company to others in similar situations.
They were knowledgeable about my specific resort's processes and programs.
Saved Me from Foreclosure
I was 2 years behind on maintenance fees and facing foreclosure threats from my resort. This company helped me negotiate a settlement and exit. The process took 10 months and required paying $1,800 in back fees plus their $2,500 service fee, but I'm finally free.
They helped me avoid a hit to my credit from the foreclosure. The settlement they negotiated was much less than the full amount owed ($1,800 vs $4,200 in arrears). They dealt with the resort's collection calls on my behalf.