Back to Cornerstone Exit Group

Paid $3,500 and Have Nothing to Show After Ten Months

1/5Proof Attached

Experience

At the ten-month mark, I have no exit confirmation and no realistic update from Cornerstone about when one is coming. Their stated timeline was eight to twelve months. When I asked two months ago what month eleven would look like, I was told they could not make specific commitments. I have filed a complaint with the Indiana Attorney General's consumer protection office and am consulting with an attorney about my options. I will update this review with the final outcome when one exists. Do not recommend.

What Went Well

Staff has been reachable when I call, though the information provided has not been useful.

What Went Wrong

Ten months and counting with no exit confirmation and no meaningful timeline guidance.

Advice for Others

Do not sign with any exit company that will not commit to a milestone schedule and a refund policy for non-performance.

Ratings Breakdown

Transparency
2/5
Communication
2/5
Timeline
2/5
Professionalism
1/5
Outcome
1/5

Timeline & Costs

Service TypeTimeshare Exit / Cancellation

Documentation

  • Contract/Agreement
  • Email Correspondence
  • Call Logs