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Slow Response Times Throughout

2/5Proof Attached

Experience

We used Bayview for a deed transfer and every step took longer than expected because of slow response times on their end. Documents that should have been submitted within a week sat for ten days. When I called about the delay, I was told the team was busy. The transfer eventually completed at fourteen weeks — almost double their stated range. For a transfer company, speed and accuracy are the only two things that matter. They were slow on both.

What Went Well

The transfer did complete and the documentation was accurate.

What Went Wrong

Every stage took longer than projected due to slow internal processing.

Advice for Others

Get specific date commitments for each document submission milestone, not just overall timeline ranges.

Ratings Breakdown

Transparency
2/5
Communication
2/5
Timeline
3/5
Professionalism
1/5
Outcome
1/5

Timeline & Costs

Service TypeOwnership Transfer

Documentation

  • Invoice/Receipt
  • Call Logs
  • Screenshots