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Good Company But Wanted More Communication

3/5Proof Attached

Experience

Summit sold our Sun Valley week in seven months and the price was fair. My only frustration was that communication during months three and four was sparse. When I called, my consultant was helpful and up to date. But I should not have had to call to find out where things stood. Three stars because the result and expertise were there, but the proactive communication standard was not consistent throughout.

What Went Well

Idaho ski resort market expertise and a fair outcome on price.

What Went Wrong

Proactive communication was inconsistent in the middle months.

Advice for Others

Agree on a formal check-in cadence at the start and hold them to it.

Ratings Breakdown

Transparency
3/5
Communication
3/5
Timeline
2/5
Professionalism
2/5
Outcome
2/5

Timeline & Costs

Service TypeTimeshare Resale

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Call Logs