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Wasted Time and Money — One Star

1/5Proof Attached

Experience

I am filing this review at the eighteen-month mark. My exit has not been confirmed. My case manager has changed three times. The most recent case manager I spoke with was unfamiliar with my file. When I asked for a refund, I was told that refunds were not available under my contract terms. I am now working with a consumer attorney to evaluate my options. I paid $3,800 and have received eighteen months of excuses. I would strongly caution anyone from choosing Blue Ridge Exit Solutions.

What Went Well

Nothing that has materialized into a result.

What Went Wrong

Three case manager changes, eighteen months without an exit, and a non-refundable contract.

Advice for Others

Avoid any company with non-refundable contract terms for services not yet rendered. It removes all leverage you have.

Ratings Breakdown

Transparency
1/5
Communication
2/5
Timeline
1/5
Professionalism
1/5
Outcome
1/5

Timeline & Costs

Service TypeTimeshare Exit / Cancellation

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs
  • Screenshots