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Good Service With Minor Delays

4/5Proof Attached

Experience

The transfer completed in ten weeks instead of the quoted seven to eight. The delay was explained — the resort had changed their deed submission process and required a supplemental form that added a few weeks. Northstar handled the additional requirement without issue and kept us informed throughout. The documentation was correct and the transfer is fully recorded. Four stars because of the timeline adjustment, but the overall experience was professional.

What Went Well

Proactive handling of an unexpected resort requirement change without needing client involvement.

What Went Wrong

Timeline extended by two weeks due to a resort process change.

Advice for Others

Ask if there have been any recent process changes at your specific resort. It can affect timelines significantly.

Ratings Breakdown

Transparency
4/5
Communication
5/5
Timeline
5/5
Professionalism
4/5
Outcome
3/5

Timeline & Costs

Service TypeOwnership Transfer

Documentation

  • Contract/Agreement
  • Email Correspondence
  • Call Logs