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Mixed Bag — Some Good, Some Frustrating

3/5Proof Attached

Experience

We listed our Marriott Vacation Club interest through Pinnacle. The initial consultation was excellent — knowledgeable, realistic, and professional. Then communication slowed significantly after month two. We eventually sold in month nine, two months beyond the upper end of their estimate, and the final price was about fifteen percent below the lower end of their initial range. The closing itself was handled well. Three stars because the beginning and end were good but the middle was frustrating.

What Went Well

Strong initial consultation and a professional closing process.

What Went Wrong

Sale price came in below the initial projection range and communication dropped during the middle months.

Advice for Others

Ask them to clarify what factors could cause the price to drop below their initial estimate. Their initial numbers can be optimistic.

Ratings Breakdown

Transparency
4/5
Communication
3/5
Timeline
2/5
Professionalism
3/5
Outcome
3/5

Timeline & Costs

Service TypeTimeshare Resale

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs
  • Screenshots