Pinnacle Resale Services•9/15/2025
Experience
We sold our Hilton Grand Vacations Club interest in Las Vegas through Pinnacle after seven months. The process was mostly professional — regular communication, a realistic price assessment, and a clean closing. I am giving four stars because there were a few weeks in month four where communication slowed and I had to follow up twice. But those were minor issues compared to the overall quality of the experience. The consultant knew the HGVC market well and the sale price was within the range he quoted.
What Went Well
HGVC market knowledge and a closing price that matched the initial projection.
What Went Wrong
Communication had a brief slow period around month four that required client-initiated follow-up.
Advice for Others
If you have not heard anything for two weeks, send a brief check-in email. It usually prompts a prompt response.
Ratings Breakdown
Transparency
4/5
Communication
4/5
Timeline
3/5
Professionalism
4/5
Outcome
4/5
Timeline & Costs
Service TypeTimeshare Resale
Documentation
- Email Correspondence