Magnolia Exit Group•7/1/2025
Experience
Our exit completed after thirteen months. The stated range was eight to eleven. During months seven through twelve, I had to initiate almost every contact to get any information about where my case stood. When I did reach someone, they were generally helpful, but the fact that it required so much client-initiated follow-up for a paid service is frustrating. The exit is real. But I would be more careful about which exit company I chose if I were doing this again.
What Went Well
Exit was confirmed with complete documentation.
What Went Wrong
Communication became almost entirely client-driven after month six. Timeline missed by two months.
Advice for Others
At the start, establish a monthly update expectation in writing. Without a formal schedule, updates can become inconsistent.
Ratings Breakdown
Transparency
3/5
Communication
2/5
Timeline
3/5
Professionalism
2/5
Outcome
2/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Documentation
- Email Correspondence
- Call Logs