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Good But Could Communicate More

3/5Proof Attached
Mesa Verde Resales11/25/2025

Experience

The sale completed successfully and Mesa Verde clearly knows the mountain resort market. My issue is that communication during months three and four was sparse and required me to initiate contact. When I did reach my consultant, he was helpful and up to date. But for a company that handles premium properties, I expected the client experience to be more proactive. Three stars for the result and knowledge, minus two for inconsistent communication.

What Went Well

Genuine mountain resort market expertise and a clean sale outcome.

What Went Wrong

Communication became client-initiated during the middle of the process.

Advice for Others

Schedule a monthly call at the outset rather than waiting for updates to come to you.

Ratings Breakdown

Transparency
2/5
Communication
3/5
Timeline
4/5
Professionalism
3/5
Outcome
3/5

Timeline & Costs

Service TypeTimeshare Resale

Documentation

  • Invoice/Receipt
  • Email Correspondence