Keystone Exit Group•8/23/2025
Experience
My wife and I had owned a Wyndham timeshare for nine years. The maintenance fees had nearly doubled since our purchase and we were using the property less than once a year. After researching exit companies, we chose Keystone Exit Group based on a recommendation from a neighbor who had used them the previous year. Our consultant was thorough, honest about the timeline, and checked in at regular intervals without us having to follow up. Eight months after signing, we received our official release letter from Wyndham. The entire process matched what was described at the outset. We would recommend them to anyone in a similar situation.
What Went Well
Accurate timeline estimate, consistent communication, and a legitimate release document at the end.
What Went Wrong
The fee structure had one line item that was not mentioned in the initial proposal, though it was explained clearly once I asked.
Advice for Others
Read the contract carefully before signing and ask for itemization of all possible fees upfront.
Ratings Breakdown
Transparency
4/5
Communication
5/5
Timeline
5/5
Professionalism
4/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence