Back to Diamond State Transfers

Avoid This Company

2/5

Experience

I worked with this company for approximately 3 months to complete my timeshare transfer. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 3 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 3 months and have filed complaints with the BBB. Total cost: $2400 (higher than the initial quote of $1600). I cannot recommend this company based on my experience.

What Went Well

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

What Went Wrong

Communication gaps during the middle months were frustrating. Timeline estimates were not accurate.

Advice for Others

Consider consulting with a real estate attorney before signing with exit companies.

Ratings Breakdown

Transparency
3/5
Communication
2/5
Timeline
1/5
Professionalism
3/5
Outcome
1/5