Diamond State Transfers
Delaware
Rating Breakdown
Reviews (2)
Write ReviewAvoid This Company
I worked with this company for approximately 3 months to complete my timeshare transfer. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 3 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 3 months and have filed complaints with the BBB. Total cost: $2400 (higher than the initial quote of $1600). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.
Poor Communication Throughout
I worked with this company for approximately 7 months to complete my timeshare exit. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 7 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 7 months and have filed complaints with the BBB. Total cost: $2000 (higher than the initial quote of $1100). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.