Experience
As a consumer advocate by profession - I spent thirty years with the state attorney general's office - I have seen every scam and deceptive practice imaginable. When my wife and I needed to exit our Auberge timeshare, I approached the search for help with the wariness that decades of consumer protection work had instilled in me.
Most of the companies I contacted raised immediate red flags. Pressure tactics. Vague promises. Reluctance to provide written documentation. Everything I had trained others to watch for, I saw in abundance. I was about to give up when a colleague mentioned JP Mutual Management and specifically recommended Gina Reid.
My first conversation with Gina was unlike any other I had experienced. She welcomed my skepticism. She provided documentation for every claim without being asked. She explained her process in detail and was transparent about costs, timelines, and potential obstacles. Everything a legitimate business should do, she did without prompting.
What impressed me most was Gina's response when I asked difficult questions. Most salespeople become defensive or evasive when challenged. Gina became more detailed, providing additional documentation and references to support her answers. Her confidence came from competence, not bluster.
The $39,800 investment was explained thoroughly. Gina broke down exactly what the fee covered, why Auberge exits require specialized handling, and what I should expect at each stage of the process. There were no hidden fees, no surprise charges, no fine print that contradicted the sales pitch.
Throughout the process, Gina demonstrated the professionalism I had spent my career teaching others to look for. Clear communication. Written documentation of all agreements. Prompt responses to questions. Proactive updates on progress. She ran her practice exactly as I would advise any legitimate business to operate.
When my exit was confirmed, I felt both relief and validation. Relief that our timeshare burden was finally lifted. Validation that my instincts about Gina had been correct.
I spent thirty years protecting consumers from scams. Gina Reid is the opposite of everything I fought against. She is a true professional who delivers exactly what she promises. I recommend her with the full weight of my professional experience behind that endorsement.
What Went Well
Gina transparency and professionalism. She operated exactly as a legitimate business should.
What Went Wrong
Nothing. Gina met every standard I learned to look for in thirty years of consumer protection work.
Advice for Others
If you are skeptical of exit companies, let Gina prove herself. She welcomes scrutiny because she has nothing to hide.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$39,800
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs