Experience
JP Mutual accepted my Wyndham ownership for their 90-day marketing program. Here is what happened:
Days 1-7 - Acceptance & Evaluation: Chad Jacobelli reviewed my 182,000 Wyndham points and accepted them for marketing. He was upfront that Wyndham resales are difficult but their marketing would test the market.
Days 8-45 - Marketing Phase: They actively advertised my ownership. After 5 weeks of marketing with minimal buyer interest, Chad recommended pivoting to their exit program since the market clearly was not there.
Days 46-75 - Exit Negotiation: They worked directly with Wyndham's owner care department using their established relationships. Professional corporate escalation approach.
Days 76-85 - Release Complete: Wyndham agreed to a deed-back. I signed documents and received my official release letter on day 85.
Their 90-day commitment meant they kept working until they found a solution - whether resale or exit. They delivered within the window.
What Went Well
The 90-day marketing process tested the real market first. When resale was not viable, they pivoted quickly to exit. Communication was excellent throughout.
What Went Wrong
Nothing - they were upfront that Wyndham is difficult and delivered a solution within 90 days.
Advice for Others
Trust JP Mutual's 90-day process. They will find the best solution whether that is resale or exit.
Ratings Breakdown
Transparency
4/5
Communication
5/5
Timeline
4/5
Professionalism
4/5
Outcome
4/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs
- Screenshots