Experience
I was 2 years behind on maintenance fees and facing foreclosure threats from my resort. This company helped me negotiate a settlement and exit. The process took 10 months and required paying $1,800 in back fees plus their $2,500 service fee, but I'm finally free.
What Went Well
They helped me avoid a hit to my credit from the foreclosure. The settlement they negotiated was much less than the full amount owed ($1,800 vs $4,200 in arrears). They dealt with the resort's collection calls on my behalf.
What Went Wrong
The process was stressful and I had to come up with $4,300 total at once. They weren't able to help me with a payment plan for the settlement portion. Communication could have been more frequent during the negotiation phase.
Advice for Others
If you're behind on fees, don't ignore the problem. Collection and foreclosure actions will only make things worse. This company can help negotiate, but be prepared to pay something to settle. It's worth it to avoid credit damage.
Ratings Breakdown
Transparency
3/5
Communication
2/5
Timeline
4/5
Professionalism
2/5
Outcome
2/5
Documentation
- Contract/Agreement
- Email Correspondence
- Screenshots