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Not Worth the Money

2/5

Experience

I worked with this company for approximately 17 months to complete my timeshare transfer. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 17 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 17 months and have filed complaints with the BBB. Total cost: $2700 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.

What Went Well

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

What Went Wrong

The timeline was almost double what they initially estimated.

Advice for Others

Avoid upfront fees - legitimate companies often offer payment plans or contingency pricing.

Ratings Breakdown

Transparency
1/5
Communication
1/5
Timeline
1/5
Professionalism
3/5
Outcome
3/5