Prairie View Resales
Nebraska
Rating Breakdown
Reviews (1)
Write ReviewPoor Communication Throughout
I worked with this company for approximately 18 months to complete my timeshare deed-back. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 18 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 18 months and have filed complaints with the BBB. Total cost: $2700 (higher than the initial quote of $2300). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.