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Took Longer Than Expected But They Delivered

4/5Proof Attached

Experience

My exit from Wyndham took 16 months, much longer than the 8-10 months initially quoted. However, they stuck with me until completion. Months 1-2: Standard intake process. Collected documents, paid $3,500 fee. Months 3-6: Initial negotiation attempts with Wyndham were unsuccessful. They tried multiple approaches including regulatory complaints. Months 7-10: Pivoted to working with a law firm partner for additional legal pressure. This added $800 to my total cost. Months 11-14: Back and forth with Wyndham's legal team. Progress was slow but steady. Month 15: Wyndham finally agreed to a deed-back with no additional fees on my end. Month 16: Signed documents and received release confirmation. Total cost: $4,300 ($3,500 + $800 legal fees)

What Went Well

They didn't give up. Many companies would have stopped after the initial failures, but they found alternative approaches. The legal partnership ultimately worked. Communication improved significantly after I complained about lack of updates around month 8.

What Went Wrong

Initial timeline was way off. The additional legal fees weren't disclosed upfront as a possibility. Had several months with almost no communication. Had to threaten to file complaints to get more regular updates.

Advice for Others

Wyndham is notoriously difficult - budget for a longer timeline than quoted. Push for regular updates and don't be afraid to escalate if communication drops. Ask about what happens if the standard process doesn't work and what additional costs might be involved.

Ratings Breakdown

Transparency
3/5
Communication
4/5
Timeline
3/5
Professionalism
5/5
Outcome
3/5

Documentation

  • Email Correspondence
  • Screenshots