National Resale Registry

New York

4.3(3 reviews)
3.3
Transparency
4.3
Communication
3.3
Timeline
4.7
Professionalism
4.3
Outcome

Reviews (3)

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Excellent Communication and Results

5/5
Proof Attached

I worked with this company for approximately 13 months to complete my timeshare deed-back. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 3 weeks after the paperwork was submitted. Total cost: $4300 (as quoted). I would recommend this company to others in similar situations.

What went well:

They were knowledgeable about my specific resort's processes and programs.

11/30/2025Read full review

Took Longer Than Expected But They Delivered

4/5
Proof Attached

My exit from Wyndham took 16 months, much longer than the 8-10 months initially quoted. However, they stuck with me until completion. Months 1-2: Standard intake process. Collected documents, paid $3,500 fee. Months 3-6: Initial negotiation attempts with Wyndham were unsuccessful. They tried multiple approaches including regulatory complaints. Months 7-10: Pivoted to working with a law firm partner for additional legal pressure. This added $800 to my total cost. Months 11-14: Back and forth with Wyndham's legal team. Progress was slow but steady. Month 15: Wyndham finally agreed to a deed-back with no additional fees on my end. Month 16: Signed documents and received release confirmation. Total cost: $4,300 ($3,500 + $800 legal fees)

What went well:

They didn't give up. Many companies would have stopped after the initial failures, but they found alternative approaches. The legal partnership ultimately worked. Communication improved significantly after I complained about lack of updates around month 8.

8/31/2025Read full review

Highly Recommend This Company

4/5
Rep: Jessica Taylor

I worked with this company for approximately 12 months to complete my timeshare deed-back. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 4 weeks after the paperwork was submitted. Total cost: $4500 (as quoted). I would recommend this company to others in similar situations.

What went well:

The flat fee structure meant I knew exactly what I was paying from the start.

8/25/2025Read full review

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