Back to Freedom First Timeshare

Solid Company, Reasonable Expectations

3/5Proof Attached

Experience

Used this company to exit my Bluegreen timeshare. The process was straightforward and completed in about 8 months. Month 1: Free consultation call where they explained their process. They were upfront that Bluegreen exits typically take 6-12 months. Paid $2,800 fee (split into two payments). Months 2-3: Document collection and case preparation. They reviewed my contract and identified that I'd been paying for benefits I never received (cleaning fees, exchange fees, etc.). Months 4-6: Negotiation phase with Bluegreen. They sent multiple demand letters on my behalf citing the discrepancies in my contract. Month 7: Bluegreen offered a deed-back if I paid one final maintenance fee installment. I agreed. Month 8: Signed release documents. Received confirmation that my ownership was terminated. Total cost: $2,800 + final maintenance fee ($1,100) = $3,900

What Went Well

Transparent pricing with no surprises. Regular communication - I received updates every 2-3 weeks. They found issues with my contract that strengthened the negotiation. The timeline matched their initial estimate almost exactly.

What Went Wrong

The requirement to pay the final maintenance fee was unexpected. They said Bluegreen often requires this but it wasn't mentioned until month 7. Minor frustration, but I understand it was the resort's requirement, not theirs.

Advice for Others

This is a legitimate company that delivers results. Set aside budget for potential resort fees beyond their service fee. Keep your maintenance fees current during the process if you can - it gives you more negotiating leverage.

Ratings Breakdown

Transparency
2/5
Communication
2/5
Timeline
2/5
Professionalism
4/5
Outcome
2/5

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs