Freedom First Timeshare

Georgia

2.0(3 reviews)
1.7
Transparency
2.0
Communication
1.3
Timeline
2.3
Professionalism
1.7
Outcome

Reviews (3)

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Solid Company, Reasonable Expectations

3/5
Proof Attached

Used this company to exit my Bluegreen timeshare. The process was straightforward and completed in about 8 months. Month 1: Free consultation call where they explained their process. They were upfront that Bluegreen exits typically take 6-12 months. Paid $2,800 fee (split into two payments). Months 2-3: Document collection and case preparation. They reviewed my contract and identified that I'd been paying for benefits I never received (cleaning fees, exchange fees, etc.). Months 4-6: Negotiation phase with Bluegreen. They sent multiple demand letters on my behalf citing the discrepancies in my contract. Month 7: Bluegreen offered a deed-back if I paid one final maintenance fee installment. I agreed. Month 8: Signed release documents. Received confirmation that my ownership was terminated. Total cost: $2,800 + final maintenance fee ($1,100) = $3,900

What went well:

Transparent pricing with no surprises. Regular communication - I received updates every 2-3 weeks. They found issues with my contract that strengthened the negotiation. The timeline matched their initial estimate almost exactly.

12/15/2025Read full review

Frustrating Experience

2/5
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Rep: Robert Moore

I worked with this company for approximately 6 months to complete my timeshare deed-back. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 6 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 6 months and have filed complaints with the BBB. Total cost: $2600 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

5/23/2025Read full review

Not Worth the Money

1/5
Proof Attached
Rep: Robert Moore

I worked with this company for approximately 5 months to complete my timeshare resale. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 5 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 5 months and have filed complaints with the BBB. Total cost: $3400 (higher than the initial quote of $1100). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

5/19/2025Read full review

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