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Quick and Professional Transfer

3/5Proof Attached

Experience

I inherited a timeshare from my parents and needed to transfer it to my name or dispose of it. I chose this company after researching several options online and checking their BBB rating. Day 1-3: Initial consultation and document collection. They reviewed my parents' original contract, the will, probate documents, and current maintenance fee statements. Week 1: They provided three options: (1) Transfer to my name, (2) Donate to their charity partner program, (3) Attempt resale. I chose option 2 since I had no interest in keeping the timeshare. Weeks 2-3: They prepared all transfer documents and coordinated with the charity that would receive the ownership. Week 4: I signed documents at a local notary (they paid for the notary service). Documents were submitted to the resort. Weeks 5-8: Waiting period for resort approval of the transfer. Week 9: Received confirmation that the transfer was complete and I was released from all future obligations. Total process: 9 weeks. Total cost: $1,200 flat fee (no hidden charges).

What Went Well

The entire process was straightforward and matched their initial timeline estimate almost exactly. Communication was excellent - I received email updates twice weekly and could always reach my case manager by phone. The flat fee structure meant no surprises. They were patient in explaining each step and what documents were needed.

What Went Wrong

Minor issue: one document had to be re-notarized due to a signature placement error, which added about a week to the timeline. Not really their fault, but it was a bit frustrating. Also, I wish the charity donation option had been presented more clearly upfront - it took me a while to understand the tax implications.

Advice for Others

This company is legitimate and professional. For inherited timeshares specifically, I recommend getting organized before your first call - have all estate documents, original timeshare paperwork, and recent maintenance fee bills ready. Also consult with a tax professional about the donation deduction possibilities.

Ratings Breakdown

Transparency
3/5
Communication
2/5
Timeline
3/5
Professionalism
3/5
Outcome
3/5

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Email Correspondence
  • Call Logs