Experience
What Went Well
The entire process was straightforward and matched their initial timeline estimate almost exactly. Communication was excellent - I received email updates twice weekly and could always reach my case manager by phone. The flat fee structure meant no surprises. They were patient in explaining each step and what documents were needed.
What Went Wrong
Minor issue: one document had to be re-notarized due to a signature placement error, which added about a week to the timeline. Not really their fault, but it was a bit frustrating. Also, I wish the charity donation option had been presented more clearly upfront - it took me a while to understand the tax implications.
Advice for Others
This company is legitimate and professional. For inherited timeshares specifically, I recommend getting organized before your first call - have all estate documents, original timeshare paperwork, and recent maintenance fee bills ready. Also consult with a tax professional about the donation deduction possibilities.
Ratings Breakdown
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs