Rachel Wright

I worked with this company for approximately 18 months to complete my timeshare charity donation. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 18 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 18 months and have filed complaints with the BBB. Total cost: $2800 (higher than the initial quote of $3000). I cannot recommend this company based on my experience.

I worked with this company for approximately 9 months to complete my timeshare charity donation. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 9 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 9 months and have filed complaints with the BBB. Total cost: $2800 (higher than the initial quote of $1900). I cannot recommend this company based on my experience.