Emily Wilson

I worked with this company for approximately 6 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 6 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 6 months and have filed complaints with the BBB. Total cost: $3800 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.

I was 2 years behind on maintenance fees and facing foreclosure threats from my resort. This company helped me negotiate a settlement and exit. The process took 10 months and required paying $1,800 in back fees plus their $2,500 service fee, but I'm finally free.