Donna Russell

I worked with this company for approximately 14 months to complete my timeshare exit. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 14 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 14 months and have filed complaints with the BBB. Total cost: $2600 (higher than the initial quote of $2500). I cannot recommend this company based on my experience.