David Miller

I worked with this company for approximately 9 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 2 weeks after the paperwork was submitted. Total cost: $4400 (as quoted). I would recommend this company to others in similar situations.

I hired this company to sell my Marriott Vacation Club ownership in Aruba. The process took much longer than expected but we did eventually complete the sale. Months 1-2: Property evaluation and listing creation. They valued my week at $15,000 based on comparable sales. I was hoping for more but the data supported their valuation. Months 3-6: Active listing period. We had several inquiries but no serious buyers. They reduced the price twice during this period (to $12,000, then $10,000). Month 7: Finally received a legitimate offer at $8,500. I was disappointed but accepted. Months 8-10: This is where the frustration really set in. The buyer's right of first refusal period took forever. Marriott exercised their ROFR and bought the unit themselves, which was actually a faster closing. Month 11: Received payment and confirmation of transfer. Net proceeds: $6,800 after all fees.