Ashley Thomas
Atlantic Timeshare GroupReviews mentioning Ashley Thomas
Still Waiting After Many Months
Atlantic Timeshare GroupI worked with this company for approximately 14 months to complete my timeshare resale. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 14 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 14 months and have filed complaints with the BBB. Total cost: $1500 (higher than the initial quote of $2200). I cannot recommend this company based on my experience.
Terrible Customer Service
Atlantic Timeshare GroupI worked with this company for approximately 14 months to complete my timeshare resale. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 14 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 14 months and have filed complaints with the BBB. Total cost: $3400 (higher than the initial quote of $1800). I cannot recommend this company based on my experience.