Ashley Thomas

My Marriott Vacation Club exit took 8 months total. The process involved: initial consultation and contract review (2 weeks), demand letter to resort (week 3), negotiation period with Marriott's surrender team (months 2-5), and final paperwork and transfer (months 6-8). The company handled all resort communications and kept me informed throughout.

I worked with this company for approximately 12 months to complete my timeshare deed-back. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. The document phase went smoothly but communication became inconsistent during months 4-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the deed-back as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 6 weeks after the paperwork was submitted. Total cost: $1900 (as quoted). Mixed feelings overall, but they did get the job done.