Southwest Transfer Co

I worked with this company for approximately 11 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 11 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 11 months and have filed complaints with the BBB. Total cost: $4800 (higher than the initial quote of $1300). I cannot recommend this company based on my experience.

I worked with this company for approximately 4 months to complete my timeshare exit. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 4 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 4 months and have filed complaints with the BBB. Total cost: $3800 (higher than the initial quote of $2300). I cannot recommend this company based on my experience.