Timeshare Freedom Partners
Florida
Rating Breakdown
Rating Distribution
Reviews (3)
Write ReviewComplete Exit After 14-Month Process
My journey with this company started in January 2023 when I reached out after seeing their advertisement online. During our initial consultation call, the rep explained their three-phase exit process: document review, resort negotiation, and final deed transfer. Phase 1 (Weeks 1-4): They collected all my ownership documents including the original contract, deed, and maintenance fee history. The document specialist identified several clauses in my contract that could be leveraged for the exit. Phase 2 (Months 2-8): This was the negotiation phase where they worked directly with the resort's legal team. I received monthly progress updates via email, though there were a few months where communication slowed down. They had to file formal complaints with the resort's corporate office twice before getting traction. Phase 3 (Months 9-14): The final paperwork and deed transfer. This included signing quitclaim deeds, getting documents notarized, and waiting for the resort to process the transfer. The longest wait was the 6 weeks for the resort to officially release me from the contract. Total process: 14 months from initial contact to receiving my release letter.
The document review phase was thorough and professional. My assigned case manager, who I worked with throughout the entire process, was knowledgeable about resort contract law. The initial consultation was free and they clearly explained the timeline expectations upfront. They also provided me with a client portal where I could track the status of my case and upload documents securely.
Great Experience Overall
I worked with this company for approximately 5 months to complete my timeshare transfer. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 3 weeks after the paperwork was submitted. Total cost: $3700 (as quoted). I would recommend this company to others in similar situations.
My case manager was patient in explaining each step of the process.
Avoid This Company
I worked with this company for approximately 5 months to complete my timeshare charity donation. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 5 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 5 months and have filed complaints with the BBB. Total cost: $3100 (higher than the initial quote of $1400). I cannot recommend this company based on my experience.
Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.
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Timeshare exit services specializing in contract termination