Experience
The anxiety I felt every time I thought about my timeshare was affecting my health. My doctor had actually mentioned that I needed to find ways to reduce stress, and my timeshare was at the top of the list. The annual fees, the guilt of paying for something I never used, the frustration of being trapped in a contract I could not escape - it was taking a physical toll.
I found Russell Smith at JP Mutual Management through an online support group for timeshare owners. Multiple members had worked with him and had nothing but positive things to say. Their experiences gave me hope that maybe, just maybe, there was a way out.
My first call with Russell was therapeutic in ways I did not expect. For the first time, I spoke with someone who truly understood what I was going through. Russell had helped hundreds of people in my situation. He knew the emotional toll, not just the financial burden. He treated me as a person, not just a potential client.
The $34,100 investment was carefully considered. Russell helped me calculate not just the financial cost of continuing to own the timeshare, but the emotional and health costs as well. When viewed holistically, the exit investment was clearly the right choice for my overall wellbeing.
Russell's communication style was particularly valuable for someone dealing with anxiety. He was calm, measured, and reassuring. He set clear expectations and met them consistently. There were no surprises, no sudden demands, no stressful developments. Just steady progress toward a defined goal.
The day my exit was confirmed, I felt something I had not felt in years: genuine peace of mind. The constant low-level anxiety that had become my normal state simply... lifted. My doctor noticed the improvement at my next appointment.
Russell Smith did not just exit a timeshare. He improved my quality of life in ways that go far beyond finances. For anyone whose timeshare is affecting their mental health, please know that there is help available. Russell Smith understands.
What Went Well
Russell calm, consistent communication style was perfect for managing anxiety. No surprises, just steady progress.
What Went Wrong
Nothing. The process was exactly as Russell described, which was exactly what I needed.
Advice for Others
If your timeshare is affecting your mental health, prioritize getting out. Russell understands the emotional impact.
Ratings Breakdown
Transparency
5/5
Communication
5/5
Timeline
5/5
Professionalism
5/5
Outcome
5/5
Timeline & Costs
Service TypeTimeshare Exit / Cancellation
Initial Quote$-
Final Cost$$34,100
Documentation
- Contract/Agreement
- Invoice/Receipt
- Email Correspondence
- Call Logs