Experience
I worked with this company for approximately 2 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail.
The document phase went smoothly but communication became inconsistent during months 3-6. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the deed-back as promised.
The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted.
Total cost: $3200 (as quoted). Mixed feelings overall, but they did get the job done.
What Went Well
The flat fee structure meant I knew exactly what I was paying from the start.
What Went Wrong
I had to chase updates constantly - they rarely proactively reached out.
Advice for Others
It works out eventually but prepare for some frustration along the way.
Ratings Breakdown
Transparency
2/5
Communication
4/5
Timeline
2/5
Professionalism
2/5
Outcome
4/5