Back to Desert Oasis Transfers

Not Worth the Money

2/5Proof Attached

Experience

I worked with this company for approximately 4 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 4 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 4 months and have filed complaints with the BBB. Total cost: $2300 (higher than the initial quote of $2400). I cannot recommend this company based on my experience.

What Went Well

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

What Went Wrong

Had multiple case manager changes which set the process back each time.

Advice for Others

Avoid upfront fees - legitimate companies often offer payment plans or contingency pricing.

Ratings Breakdown

Transparency
3/5
Communication
3/5
Timeline
2/5
Professionalism
3/5
Outcome
3/5

Documentation

  • Contract/Agreement
  • Invoice/Receipt
  • Screenshots