Experience
Started the process in June, completed by November. The company followed their stated timeline closely. Initial document review took 2 weeks, resort notification letter was sent in week 3, and the back-and-forth with the resort took about 3 months. Final transfer documents were completed in October, and I received my release letter on November 15th. Total cost was $2,800 with no surprises.
What Went Well
Communication was consistent throughout. Received weekly email updates and monthly phone calls from my case manager. The online portal for tracking status was helpful. They explained each phase clearly before we began.
What Went Wrong
The resort took longer to respond than expected during month 2, but that wasn't the company's fault. Minor complaint: the initial consultation call felt a bit salesy, though they backed off when I asked direct questions.
Advice for Others
Keep copies of all correspondence. The company is legitimate - just make sure you understand the timeline expectations for your specific resort type.
Ratings Breakdown
Transparency
5/5
Communication
4/5
Timeline
3/5
Professionalism
5/5
Outcome
4/5
Documentation
- Invoice/Receipt
- Email Correspondence
- Screenshots