Ruth Washington

My exit from Wyndham took 16 months, much longer than the 8-10 months initially quoted. However, they stuck with me until completion. Months 1-2: Standard intake process. Collected documents, paid $3,500 fee. Months 3-6: Initial negotiation attempts with Wyndham were unsuccessful. They tried multiple approaches including regulatory complaints. Months 7-10: Pivoted to working with a law firm partner for additional legal pressure. This added $800 to my total cost. Months 11-14: Back and forth with Wyndham's legal team. Progress was slow but steady. Month 15: Wyndham finally agreed to a deed-back with no additional fees on my end. Month 16: Signed documents and received release confirmation. Total cost: $4,300 ($3,500 + $800 legal fees)

I worked with this company for approximately 6 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. The document phase went smoothly but communication became inconsistent during months 3-5. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the deed-back as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted. Total cost: $3400 (as quoted). Mixed feelings overall, but they did get the job done.