Vacation Ownership Advocates

Georgia

3.5(2 reviews)
2.5
Transparency
3.0
Communication
3.5
Timeline
4.0
Professionalism
3.5
Outcome

Reviews (2)

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Worth the Investment

4/5
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Rep: Victoria Phillips

I worked with this company for approximately 10 months to complete my timeshare transfer. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 6 weeks after the paperwork was submitted. Total cost: $3900 (as quoted). I would recommend this company to others in similar situations.

What went well:

Document collection was efficient and they had a secure portal for uploading files.

10/26/2025Read full review

Acceptable Outcome

3/5
Proof Attached
Rep: Victoria Phillips

I worked with this company for approximately 8 months to complete my timeshare exit. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. The document phase went smoothly but communication became inconsistent during months 2-7. I had to follow up several times to get status updates. However, they did eventually complete the work and achieved the exit as promised. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 3 weeks after the paperwork was submitted. Total cost: $2800 (as quoted). Mixed feelings overall, but they did get the job done.

What went well:

Document collection was efficient and they had a secure portal for uploading files.

8/28/2025Read full review

About

Advocating for fair treatment of timeshare owners.