Premier Exit Group

Texas

1.5(2 reviews)
1.5
Transparency
1.0
Communication
2.5
Timeline
1.5
Professionalism
2.5
Outcome

Reviews (2)

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Failed to Deliver

2/5
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Rep: Zachary Turner

I worked with this company for approximately 16 months to complete my timeshare resale. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 16 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 16 months and have filed complaints with the BBB. Total cost: $4800 (higher than the initial quote of $2500). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

12/11/2025Read full review

Still Waiting After Many Months

1/5
Proof Attached
Rep: Zachary Turner

I worked with this company for approximately 7 months to complete my timeshare charity donation. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 7 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 7 months and have filed complaints with the BBB. Total cost: $4800 (higher than the initial quote of $2700). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

8/2/2025Read full review

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