Premier Exit Advisors

Colorado

3.3
3 reviews
2 proofed reviews
1 sales reps

Rating Breakdown

3.3
Transparency
3.0
Communication
3.0
Timeline
3.0
Professionalism
3.0
Outcome

Reviews (3)

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Frustrating Delays But Good Outcome

5/5
Proof Attached
Rep: Henry Patterson

I hired this company to sell my Marriott Vacation Club ownership in Aruba. The process took much longer than expected but we did eventually complete the sale. Months 1-2: Property evaluation and listing creation. They valued my week at $15,000 based on comparable sales. I was hoping for more but the data supported their valuation. Months 3-6: Active listing period. We had several inquiries but no serious buyers. They reduced the price twice during this period (to $12,000, then $10,000). Month 7: Finally received a legitimate offer at $8,500. I was disappointed but accepted. Months 8-10: This is where the frustration really set in. The buyer's right of first refusal period took forever. Marriott exercised their ROFR and bought the unit themselves, which was actually a faster closing. Month 11: Received payment and confirmation of transfer. Net proceeds: $6,800 after all fees.

What went well:

They were persistent and didn't give up even when the listing was slow. The final outcome (Marriott buying it back) was actually easier than a third-party sale. They handled all the ROFR paperwork and kept me informed throughout. No hidden fees beyond what was disclosed upfront.

4/3/2026Read full review

Terrible Customer Service

1/5

I worked with this company for approximately 2 months to complete my timeshare deed-back. The initial consultation took about 2 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 2 months instead of the 6 months they initially quoted. I'm still waiting for resolution after 2 months and have filed complaints with the BBB. Total cost: $4000 (higher than the initial quote of $1900). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

11/23/2025Read full review

Worth the Investment

4/5
Proof Attached
Rep: Henry Patterson

I worked with this company for approximately 16 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 5 weeks after the paperwork was submitted. Total cost: $3900 (as quoted). I would recommend this company to others in similar situations.

What went well:

The initial consultation was informative and the case manager assigned to me was excellent and very responsive.

10/27/2025Read full review

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