B

Bluegreen Exit Advisors

Florida

3.3
3 reviews
100% with proof
2 sales reps
Last review: Sep 2026

Rating Breakdown

3.3
Transparency
3.3
Communication
3.3
Timeline
3.3
Professionalism
3.0
Outcome

Rating Distribution

5
1
4
1
3
0
2
0
1
1

Reviews (3)

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Excellent Communication and Results

4/5
ContractEmailsCall Logs
Jean Bell

I worked with this company for approximately 12 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Phase 1 involved document collection and contract analysis, which was thorough and professional. Phase 2 was the negotiation with the resort, where my case manager kept me informed throughout. The team communicated regularly via email and phone calls. The final phase involved signing release documents and waiting for resort confirmation. I received my official release letter 3 weeks after the paperwork was submitted. Total cost: $5000 (as quoted). I would recommend this company to others in similar situations.

What went well

My case manager was patient in explaining each step of the process.

Sep 19, 2026
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Terrible Customer Service

1/5
ContractEmailsCall Logs

I worked with this company for approximately 16 months to complete my timeshare exit. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 3-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 2 weeks without hearing anything. The process took 16 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 16 months and have filed complaints with the BBB. Total cost: $4000 (higher than the initial quote of $1800). I cannot recommend this company based on my experience.

What went well

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

Aug 27, 2026
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Charitable Transfer Worked Perfectly

5/5
ContractInvoice
Jennifer Davis

I used this company's charity transfer program to dispose of a timeshare I inherited. Since I had no interest in keeping it and the resale value was essentially zero, donating it made sense. The process took 12 weeks from start to finish. Weeks 1-2: Consultation and document review. They verified the timeshare was eligible for donation. Weeks 3-6: Coordination with the receiving charity and preparation of transfer documents. Weeks 7-10: Resort approval process for the ownership transfer. Weeks 11-12: Final signatures and confirmation. Total cost: $1,500 flat fee plus I got a tax deduction for the donation.

What went well

The process was straightforward and well-explained. The receiving charity was legitimate and the tax documentation was handled professionally. My case manager was responsive and knowledgeable.

May 17, 2026
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3.3

3 reviews

100%
Reviews with Proof Attached
5
1
4
1
3
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2
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1
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Bluegreen vacation ownership exit