Bluegreen Exit Advisors

Florida

2.0(3 reviews)
2.0
Transparency
2.7
Communication
2.3
Timeline
2.7
Professionalism
1.7
Outcome

Reviews (3)

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Persistent Effort Paid Off

4/5
Proof Attached

After 14 months of working with this company, I'm finally free of my Hyatt Vacation Ownership. The process was longer than expected but they never gave up. Months 1-4: Initial attempts through Hyatt's surrender program were rejected. Months 5-8: Shifted to attorney-assisted negotiation with escalating pressure. Months 9-12: Formal demand letters and regulatory complaints filed. Month 13: Hyatt finally agreed to accept the deed back. Month 14: Paperwork completed and release confirmed. Total cost: $4,800 (higher than initial quote due to legal escalation).

What went well:

They tried multiple strategies and didn't stop until one worked. The legal escalation, while expensive, was ultimately what got Hyatt to budge. They kept me informed of each strategy change.

8/17/2025Read full review

Terrible Customer Service

1/5

I worked with this company for approximately 14 months to complete my timeshare transfer. The initial consultation took about 1 weeks, during which they reviewed my ownership documents and explained their 4-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 3 weeks without hearing anything. The process took 14 months instead of the 4 months they initially quoted. I'm still waiting for resolution after 14 months and have filed complaints with the BBB. Total cost: $3600 (higher than the initial quote of $2500). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

3/30/2025Read full review

Avoid This Company

1/5
Proof Attached
Rep: Joshua Robinson

I worked with this company for approximately 5 months to complete my timeshare transfer. The initial consultation took about 3 weeks, during which they reviewed my ownership documents and explained their 2-phase process in detail. Communication dropped significantly after the first month. Despite multiple attempts to get updates, I often went 4 weeks without hearing anything. The process took 5 months instead of the 5 months they initially quoted. I'm still waiting for resolution after 5 months and have filed complaints with the BBB. Total cost: $2400 (higher than the initial quote of $1200). I cannot recommend this company based on my experience.

What went well:

Very little went well in this process. The initial sales pitch was convincing but the follow-through was severely lacking.

12/23/2024Read full review

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Bluegreen vacation ownership exit

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